Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Our company offers high quality laboratory equipment, instruments and consumables. We also offer aftersales services such as equipment installations, servicing and maintenance and also equipment calibrations.
You can reach our customer support team by emailing sales@modelsolutionspty.com, calling +267 75203935, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 7-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.